Access Control
At lobbies, gates, and perimeter entrances, log visitors and verify credentials under the post instructions.
DPS LICENSED
DPS Licensed via TOPS, B31064101, Texas
Unarmed Security Guards for
Commercial and Residential Properties.
Texas sites can arrange trained, licensed guards at lobbies, gates, parking areas, entrances, and patrol routes. Their visible presence supports professional control and calm interaction with the public.
DPS Licensed via TOPS, B31064101
Access Control
Visible Guard Presence
GPS-Verified Patrols
24/7 Dispatch
DPS Licensed via TOPS, B31064101
Access Control
Visible Guard Presence
GPS-Verified Patrols
24/7 Dispatch
WHAT THIS SERVICE COVERS
Professional Presence Without the Overhead of Armed Deployment
For many commercial, residential, and retail sites, an unarmed guard provides the needed deterrence. The post centers on managed entry, a visible presence, written instructions, accurate incident records, and professional communication with tenants, guests, and the public.
Offices, multifamily communities, shopping centers, medical offices, and HOA properties can suit unarmed coverage where daily consistency and professionalism match the risk. We consider whether that approach adequately serves the site's requirements.
Patrol Coverage
GPS checkpoints record planned and varied patrol rounds, verifying coverage across assigned areas each shift.
Incident Documentation
Clients can immediately access time-stamped incident entries with the guard's observations and notes.
Customer-Facing Presence
Guards learn to communicate professionally with residents, tenants, visitors, and vendors and calm situations before outside help is needed.
Specific On-Site Duties
Verify every visitor, contractor, and delivery against the approved access list before entry is granted.
Access Control & Visitor Logging
Maintain professional, attentive presence at the front desk or lobby station throughout the entire shift.
Lobby & Front Desk Presence
Complete scheduled and randomized interior and perimeter patrol routes with GPS checkpoint confirmation.
Perimeter & Interior Patrol
Document all incidents, observations, and interactions in real time using the digital reporting system.
Incident Documentation
Monitor vehicle activity, deter loitering, and respond to parking violations and suspicious behavior in exterior areas.
Parking Lot Monitoring
Screen, log, and coordinate vendors, contractors, and deliveries at designated receiving locations.
Vendor & Delivery Management
Security Guard Grid, Live
Patrol Active
GPS Clock-In Verified
18:02: Guard arrival verified at the assigned gate, with the GPS position within 15m of the entry point.
Patrol Checkpoint Log
20:47: Final scan at Parking Level B; all 11 checkpoints completed.
Incident Report Filed
21:14: Management alerted to an unauthorized vehicle in the fire lane; a photo accompanies the incident record.
Live Video Access
Lobby Camera 1 is streaming. Clients can view the one-way feed in the app.
How Clients Know the Guard Is
Actually Doing the Job.
GPS-Verified Clock-In and Clock-Out
GPS checks link each clock-in and clock-out to its assigned post, giving you confirmation of where the guard was and when.
GPS-Tracked Patrol Routes
Checkpoint confirmations and timestamps record each round against its planned route, so you can check which areas were covered.
Keyword-Searchable Incident Reports
Search, filter, or export incident records as they are filed digitally. You can review the activity in real time without waiting for the next morning's email.
One-Way Live Video Access
Open Security Guard Grid to see the site's live camera feeds directly, with no dispatch call needed to get a view of current conditions.
"Before deployment, every guard completes background checks, training, and the Texas DPS licensing required for the post."
Watchful Guard, B31064101
DPS Licensing and Guard Qualifications
DPS Licensed via TOPS, B31064101
Our guards hold current Texas DPS credentials administered through TOPS. Watchful Guard's company license is B31064101; non-commissioned assignments follow the applicable Level II training requirements.
Background Screening on Every Guard
Every assigned guard must clear comprehensive background screening before working at a client's property.
Ongoing Training and Site-Specific Orientation
Before the first shift, guards complete the required DPS training and a site briefing on instructions, escalation steps, and client expectations.
Who This Service Is Right For
Unarmed coverage serves sites where professional visibility, consistent entry procedures, and recorded deterrence match the operating risks.
Commercial Real Estate
Office and multi-tenant buildings needing daily lobby presence, visitor records, and after-hours coverage.
Multifamily & HOA
Residential properties needing trained on-site staff for gates, parking management, and shared-area oversight.
Retail Centers
Shopping and strip centers using entrance visibility and sales-floor presence to discourage theft and disturbances.
Healthcare & Medical
Medical offices and care facilities where calm de-escalation and professional conduct suit the setting's security needs.
Frequently Asked Questions
What is the minimum shift length for an unarmed security post? +
Four hours is a common minimum for an unarmed post, with eight- and twelve-hour shifts typical at commercial and residential sites. We set the shift around your actual coverage window.
How are post orders created and updated for my property? +
We develop written instructions with you before deployment, defining entrances, routes, escalation, and reporting. Guards receive those directions in advance, and we revise them as site conditions or client needs change.
What happens if the assigned guard calls out? +
Relief pools support callout coverage. Operations identifies a qualified licensed replacement and updates the client throughout the process to keep the post staffed.
How are incidents reported to me as the client? +
The digital platform records incident times, locations, and guard notes immediately. Significant events trigger client notifications, and the app provides access to the complete history.
Are unarmed guards deployed in uniform? +
Yes. Watchful Guard uniforms and visible identification are standard. Specific settings can use plainclothes assignments where that presentation better serves the post.
Get a Quote for Unarmed Security
Share the site, hours, entry points, and priorities. We will scope licensed Texas coverage to fit the property's operating requirements.
DPS LicensedB31064101Texas24/7 Dispatch